1. Introduction

FileMart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application FileMart.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number
• Profile Data: Profile pictures, store information, seller details
• Payment Information: Billing details (processed securely through Razorpay)

2.2 Content Information

• Product Images: Photos you upload for your products
• Product Details: Product names, descriptions, prices, categories
• Store Information: Store names, descriptions, templates

2.3 Technical Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interactions, features used, time spent
• Location Data: General location (if permission granted)

3. How We Use Your Information

We use your information to:

• Provide Services: Enable buying, selling, and store management
• Process Transactions: Handle payments and order processing
• Improve App: Analyze usage patterns to enhance user experience
• Communicate: Send notifications, updates, and support messages
• Security: Protect against fraud and unauthorized access

4. Information Sharing

4.1 We DO NOT sell your personal information

4.2 We may share information with:

• Payment Processors: Razorpay for secure payment processing
• Cloud Services: Supabase for data storage and authentication
• Legal Requirements: When required by law or to protect rights

5. Data Storage and Security

5.1 Data Storage

• Supabase: Secure cloud database for user data and app functionality
• Firebase: Authentication and real-time features
• Local Storage: Temporary data on your device

5.2 Security Measures

• Encryption: All data transmitted using SSL/TLS encryption
• Authentication: Secure login with Firebase Auth
• Access Control: Role-based access to different app features
• Regular Updates: Security patches and improvements

6. Your Rights and Choices

6.1 Account Management

• Update Information: Modify your profile and store details
• Delete Account: Request account deletion
• Data Export: Request a copy of your data

6.2 Privacy Controls

• Image Permissions: Control camera and gallery access
• Location Services: Enable/disable location tracking
• Notifications: Manage push notification preferences

7. Children's Privacy

FileMart is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

8. Third-Party Services

8.1 Integrated Services

• Razorpay: Payment processing (subject to Razorpay's privacy policy)
• Supabase: Database and authentication services
• Firebase: Google's mobile platform services

8.2 External Links

Our app may contain links to external websites. We are not responsible for the privacy practices of these sites.

9. Data Retention

We retain your information for as long as:

• Your account remains active
• Required for legal compliance
• Necessary for business operations

10. International Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• App notifications
• Email notifications
• Updated policy in the app

13. Compliance

This Privacy Policy complies with:

14. Consent

By using FileMart, you consent to the collection and use of information as described in this Privacy Policy.